What are my different billing options available?

There are three distinct billing options you may choose from in the Smoothie King app:

• Instant Billing
• Preload/Reload Billing
• Loyalty Only Billing

Instant Billing:
Instant Billing is exactly what it sounds like. Under the Instant Billing method, you may add a card via the "Manage Cards" link found in the dropdown menu of the Settings section of the Smoothie King app. Once your card is added, you may select "Instant Billing" by tapping into the "Payment Preference" link in the "Manage Cards" section of the app. 

Across the top of this menu, tap "Instant Billing" so it becomes highlighted, then tap "Confirm" on that screen to confirm your selection:

Selecting the Instant Billing option charges the card on file instantly for your orders and transactions at the time of service. This saves an extra step at check-out, allowing you to pay for your order and earn/redeem rewards in one swift step! 

Preload/Reload Billing:
This Billing Method allows you to add a certain amount of Preloaded Credit to your Smoothie King account to use on your orders. Under this billing option, you may select a value of anywhere between $25 - $100 to upload to your account and your in-app orders will be deducted from that amount. 

To select this Billing Method, you must first add a card to your Smoothie King account in the "Manage Cards" section of the app. Then, tap "Payment Preferences" in the "Manage Cards" menu. Across the top of that screen, select "Add Funds" so it becomes highlighted. 

On this screen, you may select the amount you'd like to upload from your linked card to your digital account by tapping the "+" and selecting your custom amount. 

You may also elect to maintain a minimum balance with the Auto-Reload feature. With the auto-reload feature enabled, your app will automatically add a new preload of credit to your account whenever your balance falls below the minimum balance you select so you are always prepared for your next visit to Smoothie King!! The below example shows a Preload option that reloads $25 whenever the Preloaded balance falls below $10:


If you'd rather set a spending limit for yourself and prefer to not enable the Auto-Reload feature, you may absolutely do so! Just slide the "Auto Reload" toggle to the left so it is grayed out to disable this feature. 



Once you make your billing selections in this menu, don't forget to tap "Confirm" to save those preferences! 

What if I Preload funds to my account by accident or decide later I'd rather not have Preloaded my account?
No worries at all! Feel free to email us at [e-mail], and our dedicated team would be happy to refund any unused Preloaded balance back to the original payment instrument!

Loyalty Only
The final billing option is for loyalty only and is sometimes referred to as "Two-touch" Billing as it requires two actions to complete. First, you must scan your app at the register to earn or redeem rewards only, then you may pay independently of the app using cash or a card directly at the register. 

If you have a card linked to your account, you may still use this Billing Method. The Smoothie King app includes two QR codes in the "Scan/Pay" section of the app, which may be found on the home screen of the app. One code is to "Scan to pay and redeem rewards" and the other code is to "scan to earn rewards only." If you'd like to pay using your linked card - either using Instant Billing or Preload/Reload -, simply scan the "Scan to Pay" QR code to pay for your order and redeem rewards. 

If you'd rather just redeem rewards and check-in using the app, please swipe that screen to the right to reveal the "Scan for Rewards Only" code. You may scan this code to earn/redeem rewards while paying for your order directly at the register. 

If you select this code, then remove your card from the app, the "Pay" code will disappear entirely so you never accidentally scan the wrong code. Please note, it is important to first select the "Rewards Only" code before removing your card so the correct QR code is locked into place. 

This is an excellent option for folks who would like to participate in the Smoothie King rewards app, but who would rather not link a card!