Users
Managing Your Account
- How can I update my account email address?
- How do I reset my password?
- How do I change the payment method linked to my account?
- What are my different billing options available?
- I Received The Welcome Email "Start Your Journey" But I Did Not Sign Up For The Smoothie King App
- How Do I Close My Account?
Details of Smoothie King Credit
- I received an error when trying to receive my $20 reward for finding the Snowman on the Smoothie King website!
- How Do I Use Credit?
- How do I unlock my existing rewards to be redeemed?
- I Couldn’t Scan My App When I Made My Order, How Can I Still Earn Loyalty Points?
- I need help migrating my Smoothie King points or have a question about my points balance in the new loyalty program
Charges, Disputes, and Refunds
- I’ve placed an order but need to make changes or cancel and be refunded
- I’ve placed an order but need to be refunded
- I disputed a Smoothie King transaction with my bank or credit card issuer and now I can’t use my app. What do I do?
- I had a poor experience due to service, food quality, or the facilities